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Shipping & Returns

We here at Gardening Delights have worked very hard to put in place efficient and reliable delivery services to ensure your satisfaction. See full details below.

Delivery Area A (Majority of the UK)Charge
Orders over £30 - Royal Mail Delivery (currently taking up to 10 days) FREE
Orders under £30 - Royal Mail Delivery (currently taking up to 10 days) £3.00
Available on all orders - Tracked Courier Delivery (1 to 3 working days) £4.95
Saturday Delivery (Order Before 3pm) £9.95
Delivery Area B Standard 3 - 5 Working DaysCharge
DD, DG, EH, FK, G. KA (except KA27 & KA28), KY, ML, TD, AB 1 to AB 16. AB 21 to AB 25, AB 30, AB39, PA 1 to PA 19, PH 1 to PH 3, Channel Islands (JE & GY) £14.95
AB 31 to AB 38, AB 40 to AB 56, IV 1 to 28, IV 30 to 32, IV 36 & 40, IV 52 to 54, IV63, KW 1 to 14, PA 21 to PA 38, PH 4 to PH 41, PH 49, PH 50, LL58-78. Northern Ireland (BT), Republic of Ireland £14.95

More Delivery Info

  • The delivery cut off time is 4.00pm.
  • If you choose Tracked Courier Delivery after 4.00pm your order will be dispatched the next working day 
  • If you place an order over the weekend on a Tracked Courier Delivery your order will be dispatched the Next Working Day
  • If you choose Saturday Delivery, the delivery cut off is 3.00pm on a Friday.

Gardening Delights takes pride in every order we receive and will try our best to fulfil it to the best of our abilities and will assist you every step of the way with our friendly sales team. For Next Working Day Delivery ensure you complete your order before 4pm, Please note the delivery will made on the Next Business Working Day this excludes Bank Holidays!

Failed Deliveries

If our couriers cannot deliver the item because nobody is present at the address, they will leave a card. Delivery will then be attempted on two other occasions. After this point, you will need to call your local depot to arrange a more convenient delivery date. If the courier receives no contact from you after a period of approximately 5 working days, they will return the package to us. This may result in extra shipping costs being incurred for re-delivery.

Overseas Orders

We cannot take overseas orders through our website. To enquire whether we can ship to your country, call our expert customer service team on 0117 330 2277.

Working Day

A working day includes Monday through to Friday but excludes Bank Holidays.

Please note that compensation can NOT be offered in any circumstance if a delivery has not arrived on time, and it can NOT be offered for any persons who have taken the day off work in order to receive the item.

Gardening Delights advises that customers who foresee difficulty in obtaining their item at a home address should state a different delivery address at checkout. If your delivery address needs to be changed after the checkout procedure, please call us on 0117 330 2277 and we will get this changed for you, however this may affect the speed of delivery.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days)

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

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