General Information

The following is for guidance only and does not affect the Terms and Conditions.

Gardening Delights Ltd is committed to protecting your privacy. We use the information we collect about you to administer your account, promote goods and services to you, and for market research purposes. We are committed to keeping your confidential information exactly that - confidential.

Please read on for more details about our privacy policy.

What information do we collect?

When you register with Gardeningdelights.com we will collect your e-mail address. We may also keep a record of which products and services you are interested in. We also monitor traffic patterns and site use.

When you order, we need to know your name, e-mail address, delivery address; this enables us to process and fulfil your orders and to notify you in the event of any queries. We do not collect or store your credit or debit card details at Gardening Delights.

Secure Payment with SAGEPAY: We accept all major credit cards and our check-out process is handled by SAGEPAY, a leading global Payment Service Provider. This fully outsourced solution means we do not directly handle your payment card details and hold no payment card records ourselves. SAGEPAY handle many £bn transactions worldwide and are compliant with the strictest Payment Card Industry (PCI) standard.

We also request your telephone number, which allows us to contact you urgently if there is a problem with your order and allow couriers to contact you if problems arise with delivery. We will communicate with you by e-mail, telephone or letter.

When you enter a competition or prize draw, we may ask for your name, address, and e-mail address so that we can administer the contest and notify winners. We may also ask for further information for our marketing records.

How do we use the information?

At Gardening Delights the information we collect about you is to make sure that the information or offers that we send you are relevant to you - we don't want to waste your time by sending you information or offers which you will not find interesting.

We may use the information we collect to occasionally notify you about important functionality changes to our web site, and special offers.

We do not pass on your details to anyone else.

We will not sell, rent, share, trade or give away without your permission any information we hold about you.

From time to time, Gardening Delights Ltd may contact you with offers that may be of interest to you. If you do not wish to receive such offers, then please send an exact copy of your name and address to Gardening Delights Ltd, unit 7 Royle Farm Business , Caldwell Road, Drakelow DE15 9TU. Or contact us by e-mail at enquiries@gardeningdelights.com

Your rights

You have a right to ask for a copy of the information we hold on you and to have any inaccuracies corrected

Your consent

By using our Site, you consent to the collection, processing and use of this information by Gardening Delights ltd

Changes

Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Liability

We cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including account details or details you provide us when accessing or ordering from this site, unless this can be proven at law to be due to our negligence.

In Summary

We are completely committed to protecting your privacy. If you have any comments or queries about our privacy policy, please e-mail us at enquiries@gardeningdelights.com

Further information

For further information regarding all aspects of Gardening Delights Ltd contracts with customers please see our full Terms and Conditions.

Cookies Introduction

In accordance with the EU law on Cookies we are committed to cookie compliance and provide the following advice to enable you to manage the use of cookies.

This website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that contain information sent from a web server, and then stored by your web browser on your computer's hard drive or mobile device and used when you browse our website or access our free blog content. They enable our site to identify your web browser but do not contain personal information such as your name or other personal details.

They help us to improve our site and deliver a better experience for our users. Some of the cookies that we use are essential for the site to operate.

We Do Not Use Cookies To:

• Collect any personal identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions

Our Cookies Help:

• Effectively administer our website
• Improve the user experience
• Remember your settings during and between visits
• Improve the security/speed of the site
• Aggregate information about the usage and effectiveness of our site
• Allow you to share pages with social networks

You can learn more about all the cookies we use below

Allowing Us to Use Cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, as your consent to accept our use of cookies. Should you not consent then we provide information on how to remove cookies below, however doing so will likely mean that you may not be able to access all, or parts of our site.

We use traffic log cookies on our website and blog to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to be more user friendly. We only use this information for statistical analysis purposes and then the data is removed from the system.

Our Own Cookies

We use cookies to make our website work in the following ways, and all are used to improve the user experience:

• Allowing you to add comments to our site
• Contact form validation to prevent spam emails being sent
• Tracking anonymous visits to website for statistical purposes

Social Website Cookies

These are used to help you 'share' or 'like' content on our website on various social media websites, as we have added sharing buttons on our site.

Cookies set by:

• AddThis - provides us with lots of sharing buttons in one package http://www.addthis.com/privacy/privacy-policy

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks. Sharing buttons only use cookies if you are signed in on those networks at the time of being on our website.

Anonymous Visitor Statistics Cookies

We use cookies to compile anonymous visitor statistics for example: how many people have visited our website, what operating system they are using (e.g Mac or Windows that helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These analytic programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine).

To disable Google Analytics, visit this tool -https://tools.google.com/dlpage/gaoptout

Turning Cookies Off

Most modern browsers allow you to control your cookie settings. You can disable them completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website and also a large population of websites on the Internet that use cookies to serve their content.

To learn how to disable cookies on browsers please click here.http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software - http://en.wikipedia.org/wiki/Spyware

Cookie Check

Our website uses a cookie to display our "Cookie Notice" at the top of the page. In order for us to remember that a user has agreed and wishes to close that notice we store an anonymous cookie that removes that notice for a period of 7 days. If you do not wish this cookie to be stored then you can choose not to close the notice.

Contact Forms (Captcha)

Our website uses a session cookie to provide users with a contact form validation service known as captcha. This cookie does not store any personal information about you and is only used to check the captcha form field to verify that a human being has entered the information.

Google Analytics

We use Google Analytics to analyse the use of this website. Google Analytics uses cookies to generate anonymous statistical and other information about website use. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

Google Maps

We use Google Maps to give users the opportunity of visiting our business location. Google Maps only uses cookies to enable you to use the functionality of their map software. No personal information is stored on our website through the use of Google Maps.

Our Cookies

Below is a table of information which lists all cookies used on our website.

Happy to Accept?

Please accept via the on screen Cookie Policy Option.

Worried your Website Isn’t Compliant?

Feel free to contact us and ensure you have a quick and effective solution in place. The Marketing People