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General Information
The following is for guidance only and does not affect the Terms and Conditions.
Gardening Delights Ltd is committed to protecting your privacy. We use the information we collect about you to administer your account, promote goods and services to you, and for market research purposes. We are committed to keeping your confidential information exactly that - confidential.
Please read on for more details about our privacy policy.
What information do we collect?
When you register with Gardeningdelights.com we will collect your e-mail address. We may also keep a record of which products and services you are interested in. We also monitor traffic patterns and site use.
When you order, we need to know your name, e-mail address, delivery address; this enables us to process and fulfil your orders and to notify you in the event of any queries. We do not collect or store your credit or debit card details at Gardening Delights.
Secure Payment with SAGEPAY: We accept all major credit cards and our check-out process is handled by SAGEPAY, a leading global Payment Service Provider. This fully outsourced solution means we do not directly handle your payment card details and hold no payment card records ourselves. SAGEPAY handle many £bn transactions worldwide and are compliant with the strictest Payment Card Industry (PCI) standard.
We also request your telephone number, which allows us to contact you urgently if there is a problem with your order and allow couriers to contact you if problems arise with delivery. We will communicate with you by e-mail, telephone or letter.
When you enter a competition or prize draw, we may ask for your name, address, and e-mail address so that we can administer the contest and notify winners. We may also ask for further information for our marketing records.
How do we use the information?
At Gardening Delights the information we collect about you is to make sure that the information or offers that we send you are relevant to you - we don't want to waste your time by sending you information or offers which you will not find interesting.
We may use the information we collect to occasionally notify you about important functionality changes to our web site, and special offers.
We do not pass on your details to anyone else.
We will not sell, rent, share, trade or give away without your permission any information we hold about you.
From time to time, Gardening Delights Ltd may contact you with offers that may be of interest to you. If you do not wish to receive such offers, then please send an exact copy of your name and address to Gardening Delights Ltd, unit 7 Royle Farm Business , Caldwell Road, Drakelow DE15 9TU. Or contact us by e-mail at enquiries@gardeningdelights.com
Your rights
You have a right to ask for a copy of the information we hold on you and to have any inaccuracies corrected
back to topYour consent
By using our Site, you consent to the collection, processing and use of this information by Gardening Delights ltd
back to topChanges
Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
back to topLiability
We cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including account details or details you provide us when accessing or ordering from this site, unless this can be proven at law to be due to our negligence.
back to topIn Summary
We are completely committed to protecting your privacy. If you have any comments or queries about our privacy policy, please e-mail us at enquiries@gardeningdelights.com
back to topFurther information
For further information regarding all aspects of Gardening Delights Ltd contracts with customers please see our full Terms and Conditions.
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